Your operations team is running on fragile Excel sheets, Zapier glue, and tribal knowledge. Replace the shadow IT with purpose-built internal software and AI copilots.
Your department heads are building "software" without Engineering. They are linking Google Sheets to Airtable via Zapier, creating a fragile web of dependencies.
This is Shadow IT. It works until it doesn't. When the "Excel Wizard" leaves the company, the process collapses. You have no audit logs, no version control, and zero security.
of Ops processes rely on manual spreadsheet data entry.
Stop trying to make project management tools act like ERPs. We deploy rigid, reliable internal applications that enforce process and sanitize data at the source.
Zapier + CSVs + Email
API-First Architecture
Role-Based Dashboard
Ingest your SOP PDFs, Slack history, and old emails. Our AI agents answer questions like "How do I process a refund over $5k?" instantly.
Replace fragile Zapier loops with durable, codified state machines. If a step fails, it retries or escalates, rather than failing silently.
Stop sharing the "Master Password." Granular permissions ensure interns can't delete the database, and every action is audit-logged.
A single source of truth. No more VLOOKUPs between three different exports to find out what inventory is actually in the warehouse.
# AI Agent that resolves internal tickets based on documentation
async def resolve_ticket(ticket_id, user_query):
# 1. Retrieve relevant context from Vector DB (SOPs, Slack)
context = await vector_store.similarity_search(user_query, k=3)
# 2. Check Governance Policy
if not permissions.can_access(user_id, context.sensitivity_level):
return "Access Denied: Consult Manager."
# 3. Formulate response via LLM
answer = await llm.generate(
prompt=f"Using this context: {context}, answer: {user_query}",
temperature=0
)
# 4. Log audit trail
audit_log.record(user_id, ticket_id, "AI_ASSIST")
return answer
We inject AI directly into the workflow. Instead of asking a senior manager, your junior staff asks the system, which references your approved documentation.
| Component | The Shadow Way | The WRKSHP Way |
|---|---|---|
| Database | Google Sheets / Airtable | Postgres / SQL |
| Automation | Zapier / Make.com | Code-Based Workflow |
| Knowledge | Tribal / In Heads | AI Vector Store |
| Security | Shared Links | SSO + Audit Logs |
Stop building on shaky foundations. Schedule a consultation to map your current "Shadow Stack" and design a migration plan.
Start Migration